DevOps foundation implementation

Service business with large, custom developed CRM servicing over 400,000 members

Application maintenance services not meeting business delivery expectations
Slow and manual internal processes consuming limited development and operations resources
Aged and out-of-support application lifecycle management tools

Redesigned application maintenance service processes to meet monthly release expectations
Redefined business, development and operations roles to align to Agile and DevOps concepts
Implemented Agile project concepts: product backlog; product roadmap; iteration planning; iteration reviews; retrospectives
Migrated to MS Team Foundation Server for configuration and release management
Automated build and release processes for hands-off, Afterhours deployments

Exceeded client expectations for adaptable to change
Achieved monthly release expectations with the ability to create emergency release branching at any time or longer duration project branching when needed
Eliminated manual and time-consuming release activities through automation
Fully met configuration and release audit controls
Implemented modern application lifecycle management tools

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